Our customers' privacy is extremely important to us. You can depend on us to act responsibly and maintain confidentiality of the information that you choose to provide us with. The information that you provide will help us to better understand your needs and enable us to serve you better.
Information collected from you
To be able to obtain information about our products and services you are required to provide us with your details. This enables us to provide you the relevant information whether by sending digital communication or calling for updates, without the botheration of asking you for your details repeatedly. We may ask you for further information from time to time in order to cater to your needs. The information that you provide will not be shared with anybody without your prior explicit consent. This information will help us in providing you with even better service levels than you have come to expect from us.
We may track usage through cookies or session variables. A cookie is a small data file written to a user's hard drive, a session variable is like a temporary cookie and it is destroyed when you close your browser. Cookies may be used to, among other things, allow automated log-in and may contain information about preferences or internet use. Advertisers and affiliate partners on our site may also send cookies to your browser. We may also collect information about your preferences. For example what type of programme you may be interested in. We may possible keep on record information relating to customer service requests as well as other correspondence, such as emails or letters, sent to us. Your responses to online surveys, questionnaires etc. May also be kept on record for us to better understand your needs and requirements.
Storage and maintenance of information collected
Although we may store or track information about visitor, we shall not be obligated to do so and may delete any information and records, in whole or in part, solely at its discretion.
USAGE OF THE INFORMATION COLLECTED
- Authorised explicitly by the user/visitor
- Required by the governing laws of the land
- Required for provision of a requested service
We have implemented adequate security measures to protect against any misuse, theft or alteration of information stored on our web site. The site is verified by us as virus-free however, the risk of hacking remains. In case of any computer or hack attacks on the site, we cannot be held liable for loss, theft or corruption of data maintained on the site.
OPTIONS FOR PROMOTIONAL INFORMATION AND COMMUNICATION
Users reserve the right to opt-out of receiving any promotional or other communications from us or any of its affiliates. Should you choose to opt out please do so by visiting the site, signing in and then unchecking the receive option.
GENERAL LIMITATION OF LIABILITY
Please be advised that we try our best to collect data from authentic sources. However, we cannot be held liable for any loss, monetary or otherwise, resulting from the usage and display of this data.